We have been working on modeling the most common business process flows in BPMN and would like to share the diagrams with you.
Each diagram documents an abstract business process, which should result in a business-process-specific discussion. It will also provide a natural place for people to discuss current issues about or suggest changes to the current Openbravo-specific implementation.
Please provide feedback per diagram (thread) to validate the correctness and completeness of these flows. Also, let us know when you think that a crucial process is missing. The finalized flows will be used as input for the UX redesign.
You can view them in a web album or download the images via the links below. Please note that you have to be subscribed to this forum to do so.
1 • Order-To-Cash: The blood flowing through every commercial entity is customers orders. All businesses are exist to make money from selling products (or a service, which can be considered as a type of product in our context). Like other core processes, Order-To-Cash can be broken down into two main sub-processes
-- 01.1 Order To Shipment : The information included typically an order number and date, shipping and receipt dates, a customer purchase order number, the buyer's name and address, the shipping address (if different), and a list of the items ordered, including quantity and warehouse storage location.
-- 01.2 Customer Invoice To Cash: Billing a sales order creates a record of debt owed to you by your customer for a sale. When you bill a sales order, your accounts receivable ledger increases by the amount of the bill. When the bill has been paid, the Cash is increased.
2 • Procure to Pay: This process refers to an external supplier. It usually starts with a purchase requisite from one of the departments in your organizations (for smaller companies that step is often omitted), which is converted, after some price and terms negotiation with your vendor, to a purchase order which is sent to your vendor. The vendor, usually upon receiving your order will ship you the ordered products (not necessarily all the products you ordered are shipped to you as it depends on the products’ availability) together with an invoice. The invoice will be paid by your accounting team, and the process will be completed.
- Requisition to receipt - indirect for accounting: Demonstrates the business processes for creating and authorizing requisitions, issuing, authorizing and distributing purchase orders, and receiving goods for Indirect Materials (For Ex: Consumables, Expense Items).
- Supplier invoice to payment: Demonstrates the business processes of receiving, recording and paying its supplier invoices. This flow enables users to enter, approve and manage supplier invoices, credit memos and debit memos, resolve invoice holds, and issue Employee and Supplier payments.
3 • Bank Statement to Bank Reconciliation: Demonstrates the business processes for entering and reconciling bank statements with cash transactions from accounts payable and accounts receivable and cash balances in the general ledger.
4 • Period End Close to Financial Report: Demonstrates the business processes for entering journals, importing all subsystems journals, generating recurring, allocation, reversals and suspense journals, posting journals, and reconciling account balances and closing accounting periods. It also contains business processes for the production of internal and external financial reports.
5 • Customer Return to Credit: Demonstrates the business processes for returning items from a customer for credit. This flow enables users to create a return authorization of a damaged or defective product and record a credit memo for the return transaction.
6 • Customer Return to Replacement: Demonstrates the business processes for returning items from a customer for replacement of a damaged or defective product, receive the product back to the warehouse, and process the receipt of a replacement product
7 • Supplier Return to Debit: Demonstrates the business processes for returning items to a supplier for debit. This flow enables users to create an RMA for return of a damaged or defective product and record a debit memo for the return transaction.
8 • Supplier Return to Replacement: Demonstrates the business processes for returning items to a supplier for replacement of a damaged or defective product, send the product back to the supplier, and process the receipt of a replacement product.
9 • Collection: Written notification of the pending amounts, meant to prod past-due customers to make a payment. Collection letters are sent usually one after another, with the tone and language getting more direct with each successive letter, until at least some payment is received. An effective letter of collection achieves its purpose without destroying the customers' goodwill that was painstakingly acquired over the years. Also called dunning letter.
10 • Supplier Payment Management : Manage proposals and send payments to vendors
11 • Wall to Wall Accuracy Physical Count: Scheduled inventory of all material in a warehouse. This type of inventory is recommended only at those activities where the range and depth of stock is small and a complete inventory can be easily performed.
12 • Asset Acquisition to Dispose: Global asset life, from acquisition to dispose, with its specific depreciation rules
13 • Expense Report to Reimbursement: Manage and reimburse expenses.
14 • Budget to Analysis : all about taking a holistic approach for managing budget to achieve a single view of the company. It will provide an opportunity to meet the business goals emphasizing aligning strategic and operational objectives in addition to monitoring and managing business measurements.
Post Edited by rgoris at 18/06/2009 23:38
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